Terms And Conditions
Last Updated: 2 July 2026
Welcome to Darelooks. These Terms & Conditions govern your use of our website, products, services, and purchases made through our online store. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.
Please read these terms carefully before using our website.
1. About Darelooks
Darelooks is a men’s fashion brand offering blazers, suits, apparel, and fashion accessories through our website. Throughout these Terms & Conditions, the terms “we,” “us,” and “our” refer to Darelooks.
2. Use of Our Website
By using our website, you confirm that you are legally capable of entering into a binding agreement. You agree to use our website only for lawful purposes and in a manner that does not harm, misuse, or interfere with the website, our services, or other users.
You must not use our website for fraudulent activities, unauthorized access, copying content, spreading harmful software, or violating any applicable law.
3. Product Information
We make every effort to display product details, colors, sizes, prices, descriptions, and images as accurately as possible. However, actual product color may slightly vary due to lighting, photography, screen settings, or display differences.
Product measurements may have minor variations due to fabric, stitching, or manual measurement. Customers are requested to check the size chart carefully before placing an order.
4. Pricing and Offers
All prices displayed on our website are in Indian Rupees unless stated otherwise. Prices, discounts, offers, coupon codes, and product availability may change at any time without prior notice.
Discounts and coupon codes are valid only during the offer period and may be subject to additional conditions. Darelooks reserves the right to modify, cancel, or refuse any offer in case of misuse, technical error, or suspicious activity.
5. Orders and Acceptance
After you place an order, you may receive an order confirmation through email, SMS, WhatsApp, or website notification. Order confirmation does not guarantee final acceptance of the order.
Darelooks reserves the right to accept, cancel, or refuse any order due to reasons including but not limited to product unavailability, payment issues, incorrect pricing, incomplete address, suspected fraud, or technical errors.
6. Payments
We accept payments through the payment methods available at checkout. By making a payment, you confirm that the payment details provided by you are valid and authorized.
Darelooks is not responsible for payment failures, bank delays, payment gateway errors, or transaction issues caused by third-party payment service providers. In case of a failed payment where the amount is deducted, customers should contact their bank or payment provider. Any confirmed refund will be processed as per our Refund Policy.
7. Shipping and Delivery
We aim to dispatch orders within the estimated timeline mentioned on our website or order page. Delivery timelines may vary depending on location, courier availability, weather conditions, holidays, operational delays, or other circumstances beyond our control.
Customers are responsible for providing a complete and correct shipping address, phone number, and delivery details. Darelooks will not be responsible for failed delivery caused by incorrect address, customer unavailability, or refusal to accept the order.
8. Order Cancellation
Customers may request order cancellation before the order is dispatched. Once the order has been shipped, cancellation may not be possible, and the customer may need to follow the return process after delivery.
Darelooks reserves the right to cancel any order due to product unavailability, payment failure, incorrect pricing, suspicious activity, courier restrictions, or any other operational reason. If a prepaid order is cancelled by Darelooks, the eligible refund will be processed to the original payment method.
9. Returns, Exchanges, and Refunds
Darelooks offers returns and exchanges as per our Return, Refund & Cancellation Policy. Customers must read the policy carefully before placing an order.
Products must be returned in unused, unworn, unwashed, undamaged condition with all original tags, packaging, invoice, accessories, and brand materials intact. Returns may be rejected if the product is used, damaged, altered, stained, missing tags, missing packaging, or not in resaleable condition.
Refunds, if approved, will be processed to the original payment method or any other approved refund mode as per our policy. Refund timelines may vary depending on bank, payment gateway, and internal verification process.
10. Damaged, Defective, or Incorrect Product
If you receive a damaged, defective, or incorrect product, please report the issue through our Contact Us page within the timeline mentioned in our Return, Refund & Cancellation Policy.
Customers may be required to share clear product images, packaging images, invoice, order ID, and unboxing proof for verification. Darelooks reserves the right to approve or reject such claims after proper inspection.
11. Size and Fit Responsibility
Customers are advised to check the size chart, fit details, and product description before placing an order. Size-related returns or exchanges will be handled as per our Return, Refund & Cancellation Policy.
Darelooks is not responsible if the customer selects the wrong size without checking the size chart. However, we may assist with exchange requests if eligible under our policy.
12. Customer Account and Information
Customers are responsible for maintaining the confidentiality of their account details, login credentials, and order information. Any activity under the customer’s account will be considered the responsibility of the account holder.
Customers agree to provide accurate, complete, and updated information while placing an order or contacting us.
13. Intellectual Property
All content available on the Darelooks website, including logos, product images, text, graphics, banners, designs, videos, icons, and website layout, is the property of Darelooks or its content partners.
No content from our website may be copied, reproduced, modified, distributed, used for commercial purposes, or uploaded elsewhere without written permission from Darelooks.
14. User Reviews and Feedback
Customers may share reviews, ratings, photos, or feedback about our products and services. By submitting feedback, you allow Darelooks to use, display, reproduce, or share such content for website, marketing, or promotional purposes.
Customers must not post false, abusive, offensive, misleading, defamatory, or unlawful content. Darelooks reserves the right to remove any review or content that violates these terms.
15. Prohibited Activities
You agree not to misuse our website in any way. Prohibited activities include:
Using the website for fraud or illegal purposes.
Copying or stealing website content, images, or product information.
Attempting to hack, damage, or interfere with website functionality.
Submitting false orders, fake information, or misleading claims.
Misusing coupon codes, offers, return policies, or payment systems.
Posting harmful, abusive, or offensive content.
16. Third-Party Services
Our website may use third-party services such as payment gateways, courier partners, analytics tools, marketing tools, or app integrations. These third-party services may have their own terms and privacy policies.
Darelooks is not responsible for delays, errors, service failures, or data practices of third-party platforms beyond our control.
17. Limitation of Liability
Darelooks will not be liable for any indirect, incidental, special, or consequential loss arising from the use of our website, products, or services.
Our maximum liability for any order-related claim will be limited to the amount paid by the customer for that specific order.
18. Force Majeure
Darelooks will not be responsible for delays, failure, or interruption in service caused by events beyond our reasonable control, including natural disasters, strikes, lockdowns, government actions, courier delays, internet failures, technical issues, payment gateway downtime, or other unexpected events.
19. Changes to These Terms
Darelooks reserves the right to update, modify, or replace these Terms & Conditions at any time. Any changes will be posted on this page with the updated date.
Customers are advised to review this page regularly. Continued use of our website after changes means you accept the updated Terms & Conditions.
20. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by the laws of India. Any dispute arising from the use of our website, products, or services shall be subject to the jurisdiction of courts located in Delhi, India.
21. Contact Us
For any questions related to these Terms & Conditions, orders, returns, refunds, or website use, customers can contact Darelooks through the Contact Us page available on our website.